I recently read a LinkedIn article by Paul Hillen of The Revier Brand Group LLC (Formerly with Proctor & Gamble and Cargill) and Paul Batz, CEO/Founder of Good Leadership Enterprises who has co-written a book by the name, “How Goodness Pays”. I haven’t gotten my hands on the book yet, but I sure plan to. The three main points in the article struck me how I could easily relate them back to our NACM network.
Goodness Means Transparency –
Before the day when everyone had a camera and cell phone in hand, the intent and acknowledgment of goodness was earned by working with one customer at a time through hard work, determination, and pure honesty. NACM earned its reputation for goodness (dating back to 1896) by continually sticking to its core values and superior service qualities for the credit professional.… Read the rest